Return Policy

We dont have a return policy on right product delivery, which means you have to choose your product orders wisely by Size, Need, brand & other. Only Defective products or wrong product delivery are subject to return and refund. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase and a clear video on unboxing the product that it was wrong product deliver or damaged.

To start a return, you can contact us at indiaolwix@gmail.com. Please note that returns will need to be sent to the following address: 160, Jaguwas Road, , Behror, Rajasthan, 301701

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not , shipping your goods may take longer than expected.

You can always contact us for any return questions at indiaolwix@gmail.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

No Exchange Policy. Only Wrong or Demaged products are Subject to exchange on customer demang, but for that we need all proofs of purchase and unboxing clear video with all labels and taggings. 

European Union 3 day cooling off period

Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at indiaolwix@gmail.com.